Case study jet blue | Management homework help

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Read the attached Case 4-1 (“JetBlue Airways: Regaining Attitude”) in Corporate Communication and respond to the following four questions:

1- Clearly and concisely identify what was the most significant business problem JetBlue faced and support your claim. 

2- Assess and identify the critical constituency issues. 

3- Articulate what you believe are the three most desirable outcomes. 

4- Discuss at least three communications best practices implemented by JetBlue.