Management homework | Management homework help

I have management homework, And I need someone help me with it. I just want 200 words to answer this question no more than that. And  I need you to use easy vocabulary.

” advantages of using a balanced scorecard to measure and control organizational performance.  Suppose you created a balanced scorecard for Walmart.  What specific customer service measures would you include?”

(adapted from the discussion questions in chapters 18-19)